Global IT/IS outsourcing: Expectations, considerations and implications

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Title: Global IT/IS outsourcing: Expectations, considerations and implications
Author: Chen, Qiyang; Tu, Qiang; Lin, Binshan
Abstract: This paper discusses the issues of global IT/IS outsourcing from four interrelated aspects: forming an appropriate global IT strategy, using proper global IT platforms, managing international data sharing, and surviving the cultural environment. It aims at providing a comprehensive framework for both the global outsourcing providers and clients to fully understand and evaluate the expectations, considerations and implications of global IT/IS outsourcing, so that they can form a successful long-term strategic alliance.
Description: 2002 American Society for Competitiveness article.
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Date: 2002

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