Analysis of the use of ratios for process management and decision-making

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Title: Analysis of the use of ratios for process management and decision-making
Author: Holmes, Donald; Mergen, A. Erhan
Abstract: Ratios are commonly used in business for various applications, such as quality control, finance, sales, etc. The objective of this paper is to call attention to the possibility of the misuse of ratios used in monitoring processes and offer ways to avoid such misuse.
Record URI: http://hdl.handle.net/1850/14107
Date: 2011-07-01

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