Design and analysis of meal assembly and delivery methods in hospital foodservice systems

Show full item record

Redirect: RIT Scholars content from RIT Digital Media Library has moved from to RIT Scholar Works, please update your feeds & links!
Title: Design and analysis of meal assembly and delivery methods in hospital foodservice systems
Author: Olney, Emily
Abstract: Foodservice systems are a necessary and integral part of virtually every hospital. Although hospital foodservice is not the primary function hospitals perform, the foodservice system is a significant part of a hospital's operating budget and floor space, and as a result, should be operated in an optimal way. The main objective of this thesis is to determine the best foodservice system for alternative hospital configurations focusing on the tray assembly and ordering/delivery methods used in providing meals to patients. Four main factors are evaluated at two different levels for each factor using a full factorial experiment. These four factors are hospital size, tray assembly method, ordering and delivery system, and the type of menu offered. A detailed experiment and analysis is performed using simulation modeling to accurately evaluate the alternative hospital configurations. Other industrial engineering tools are used in the creation and analysis of alternative foodservice systems including lean manufacturing concepts. The alternative foodservice systems are compared based on system performance that includes measures of timeliness, productivity, and patient satisfaction. In addition, this thesis examines the foodservice system in a local hospital, F.F. Thompson Hospital, and applies the results of the experiments to provide a recommendation for implementing a new foodservice system. The final result provides hospitals with a basis for establishing a foodservice system that meets the needs of hospitals and their patients.
Record URI:
Date: 2003-08

Files in this item

Files Size Format View
EOlneyThesis08-2003.pdf 2.162Mb PDF View/Open

The following license files are associated with this item:

This item appears in the following Collection(s)

Show full item record

Search RIT DML

Advanced Search