Emphasizing the user in the usability study: Investigating activity theory and website navigation

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Title: Emphasizing the user in the usability study: Investigating activity theory and website navigation
Author: Trost, Heidi
Abstract: The effects of organizational schemes in website design have been studied using measures of speed, number of mouse-clicks, accuracy, and user recollection of website content information. This study investigates self-reported user confidence and satisfaction of websites using two different organizational schemes. Users were randomly assigned to one of the two sites and asked to perform a series of information-retrieval tasks. Time taken to complete the tasks was recorded and participants completed a survey measuring their confidence and satisfaction using a website. No significant differences were found between the two websites in respect to user self-reported confidence and satisfaction. The results suggest that the design and layout of the website are not significant, as long as basic design guidelines are followed.
Record URI: http://hdl.handle.net/1850/5900
Date: 2007-10

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