Personality, productivity, and instant messaging

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Title: Personality, productivity, and instant messaging
Author: Cook, Laura; Cook, Jack
Abstract: This paper explores the relationship between personality, productivity, and instant messaging. With the current and forecasted usage of IM software, business implications must be addressed. Managers should understand how to effectively manage this technology. Not understanding these implications could result in abuse and negatively impact productivity.
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Date: 2003-11

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