Reexamining media capacity theories using workplace instant messaging

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dc.contributor.author Hung, Yu-Ting Caisy
dc.contributor.author Kong, Wei-Chang
dc.contributor.author Chua, Ai-Ling
dc.contributor.author Hull, Clyde
dc.date.accessioned 2009-05-22T15:24:03Z
dc.date.available 2009-05-22T15:24:03Z
dc.date.issued 2006
dc.identifier.citation Proceedings of the 39th Hawaii International Conference on System Sciences - 2006 en_US
dc.identifier.uri http://hdl.handle.net/1850/9666
dc.description.abstract This study empirically examines the general propositions of media capacity theories using a newer and increasing popular communication medium: instant messaging. We developed hypothe ses based on the proposition that synchronous communication media would be perceived to be more effective for convergence communication and asynchronous communication media would be perceived to be more suitable for conveyance communication. These hypotheses were tested using data collected from 81 IM users in four organizations by means of survey instruments develped for this study. The results suggested that although IM was perceived to be a highly synchronous communication medium, it was not perceived to be as effective for convergence communication as for conveyance communication. These results challenge the general propositions of media capacity theories. Implications of the findings are discussed. en_US
dc.language.iso en_US en_US
dc.title Reexamining media capacity theories using workplace instant messaging en_US
dc.type Article en_US

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